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the global quality survey campaign of 2023 ended the year on a high note in north america. heli's regional sales managers and after-sales service engineers visited local dealers in canada and mexico to conduct after-sales service and quality survey activities for about three weeks. 
(group photo with three canadian dealers)
in canada, we carried out training on lithium ion batteries and chargers for local dealers and answered their questions on the spot, committing to improve the dealers' product service capability. at the same time, we collected and organized the end-users' requests put forward by the dealers and responded to them positively. as a result, our trip to canada was highly praised by our dealers. 
(group photo with three canadian dealers)
in mexico, we visited three dealersand provided them with training related to lithium ion battery products and parts, as well as a detailed explanation of parts procurement and service, which greatly boosted their confidence. 
(group photo with three mexican dealers)
during the whole visit, our after-sales service engineers also assisted local technicians to provide solutions to product related concerns, which greatly enhanced the dealer's ability to increase after-market service and sales. 
(troubleshooting)
heli always focuses on improving product quality and after-sales service capability. this is our unchanging commitment. in one visit after another, we continue to navigate problems to offer the best solutions, while also providing more product training for dealers to improve heli's after-market service capabilities. in the future, we will continue to provide the global market with better quality products and more intimate service! 
(product training for dealers)
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